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At 7 Rizes you will feel welcome, healthy, and safe, as we have fully complied to the guidelines of World Health Organization and Greek Health authorities’ health protocols. We take responsible actions and measures to stop the spread of the virus, together. Nevertheless, we continue to offer the same commitment an authentic and unique experience to our guests, and a safe workplace for our employees. As we look ahead to the future of hospitality and travel, according to the World Health Organization and Government Health authorities’ guidelines, we have elevated and created cleanliness standards and hygiene protocols against COVID -19.

UPON ARRIVAL & BEFORE DEPARTURE
We have installed protective screen at the reception area Contactless service policy in place with pre-arrival web check-in and registration form via email: https://www.7rizes.com/web-check-in/ Electronic payments are recommended, and advance checkout is available to guests – bills prepared without physical contact and may be sent also electronically.

ACCOMMODATION
Your room or suite is disinfected and deep cleaned while amenities include hand sanitizers. Each room undergoes thorough disinfection between every room change. All in-room print collaterals are replaced and all information is available via the official website. Departure deep cleaning of rooms and suites-high contact areas such as door handles, switches, furniture, bathroom fittings, and room accessories fully sanitized. Airy spaces, with fresh air circulating while Guest room disinfection by aerial surface disinfection machine will take place. Air ducts, filters, and grills disinfected upon every room change. cover on controllers. hand sanitizer provided in all rooms and suites.

CLEANING & SANITATION OF PUBLIC AREAS
All indoor spaces thoroughly cleaned with a disinfectant Max 2 guests permitted in elevators or a family consisting of 2 adults and children. Buttons inside and outside the elevators sanitized every 2 hours. Hand sanitizers available outside the elevator. All surfaces thoroughly disinfected on a regular basis. Metallic surfaces and items-such as door handles, keys/Keycards and security locks-disinfected with 70% alcohol, where bleach not appropriate Compliance with WHO, Government Health Authorities, and Health First. Guest Only policy is applied. Entry for non-residents shall not be permitted Breakfast in a basket is provided in Room/suite or in roof garden in your individual table. At our Spacious roof garden you will find specific packaged snacks and drinks. At our roof garden each room uses a certain sitting area during its stay. All our employees wear masks and gloves. Gloves and masks are changed regularly, and our staff receives frequent training Frequent disinfection of all high-touch surfaces after each reservation. Deep sanitization of all equipment and measures compliance
​STAFF HYGIENE Our Staff has received specific Covid-19 training to follow rules and regulations allowed by local government institutions and is submitted to temperature testing before starting service. Keeping social distancing practices, employees are provided masks, gloves, and disposable robes, where necessary, while hand sanitizer is available throughout 7Rizes. Thoroughly check all of our staff health certificates. Doctor available and medical assistance 24/7 on-call (hospitals, clinics, and pharmacies) for your convenience and safety. We understand your need for flexibility for your plans. To that end, we encourage you to contact a member of our reservations team to discuss your future plans at [email protected] We want to thank you for your understanding and support. Travel has a greater and special value and we wish you a relaxing and wonderful stay! Your authentic passion for exploring is what makes our world so unique! We look forward to welcoming you with safety at 7Rizes.

Ηράκλειο, Greece WEATHER
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